SAN FRANCISCO, Oct. 8, 2014 -- Employees who are verbally abused by supervisors are more likely to "act out" at work, doing everything from taking a too-long lunch break to stealing, according to a new study led by a San Francisco State University organizational psychologist.
Even if the abuse is meant to be motivational -- like when a football coach berates his team or a drill sergeant shames her cadets -- the abused employees are still more likely to engage in counter-productive work behaviors, said Kevin Eschleman, assistant professor of psychology at SF State.