COLUMBUS, Ohio – You've probably seen – or even participated in – promotional contests offered by retailers in which they say "no purchase required to win."
But if you're a loyal customer of that retailer, you don't necessarily believe that, a new study suggests. You figure you must have some secret advantage over other, less-devoted customers.
In fact, the new research finds that loyal customers of a company feel that they are more likely and more deserving than others to win perks from the business – even those that are randomly given out.