We feel good about a purchase if we believe we've made a decision that's in line with our goals. A new study in the Journal of Consumer Research examines the ways consumers evaluate brand features to make choices.
"When there is a fit between people's goals and how information is acquired, these feelings are positive and thus enhance brand evaluations," write authors Echo Wen Wan (University of Hong Kong), Jiewen Hong (Hong Kong University of Science and Technology), and Brian Sternthal (Northwestern University).