Staff at South London and Maudsley NHS Foundation Trust have reduced waiting times for mental health patients after redesigning their referral system.
The results show around a 20% increase in patients seen within target referral times and are published in BMJ Quality Improvement Reports today - an open access forum to help clinicians share improvement ideas.
Anaectodal evidence suggested that waiting times within the older adults community mental health team (OA CMHT) covering the south area of the London Borough of Croydon had been increasing.