Using a pain clinic as a testing ground, researchers at Johns Hopkins have shown that a management process first popularized by Toyota in Japan can substantially reduce patient wait times and possibly improve the teaching of interns and residents.
In a report on the pilot study, published online Sept. 9, in Pain Medicine, the researchers adopted the so-called "Just-in-Time" training and inventory process used now by many manufacturers and service industries to stem waste and keep complicated operations from bottlenecking.